Reference and online services handbook : guidelines, policies, and procedures for libraries /
Katz, William A., 1924-
Reference and online services handbook : guidelines, policies, and procedures for libraries / edited by Bill Katz and Anne Clifford. - New York : Neal-Schuman, c1982- - v. [1-2 ] ; 24 cm.
Includes indexes. Vol. 2: edited by Bill Katz.
Bibliography: v. 1, p. xxxvi-xxxviii.
0918212499 (v. 1) : $19.95
81011290
Bibliographical services--Automation--Handbooks, manuals, etc.
Collection development (Libraries)--Handbooks, manuals, etc.
Online information services--Handbooks, manuals, etc.
Online library catalogs--Handbooks, manuals, etc.
Reference services (Libraries)--United States--Handbooks, manuals, etc.
Z711 / .K33 1982
Reference and online services handbook : guidelines, policies, and procedures for libraries / edited by Bill Katz and Anne Clifford. - New York : Neal-Schuman, c1982- - v. [1-2 ] ; 24 cm.
Includes indexes. Vol. 2: edited by Bill Katz.
Bibliography: v. 1, p. xxxvi-xxxviii.
0918212499 (v. 1) : $19.95
81011290
Bibliographical services--Automation--Handbooks, manuals, etc.
Collection development (Libraries)--Handbooks, manuals, etc.
Online information services--Handbooks, manuals, etc.
Online library catalogs--Handbooks, manuals, etc.
Reference services (Libraries)--United States--Handbooks, manuals, etc.
Z711 / .K33 1982