Improving library and information services through self-assessment : A guide for senior managers and staff developers /
Evans, Margaret Kinnell.
Improving library and information services through self-assessment : A guide for senior managers and staff developers / Margaret Kinnell, Bob Usherwood, Kathryn Jones. - London : Library Association Pub., 1999. - vii, 180 p. ; 25 cm.
Includes bibliographical references(163-174) and index.
13668218
Libraries--Self-evaluation.
Library administration.
Total quality management.
Z791.A1 / C655 1999
Improving library and information services through self-assessment : A guide for senior managers and staff developers / Margaret Kinnell, Bob Usherwood, Kathryn Jones. - London : Library Association Pub., 1999. - vii, 180 p. ; 25 cm.
Includes bibliographical references(163-174) and index.
13668218
Libraries--Self-evaluation.
Library administration.
Total quality management.
Z791.A1 / C655 1999