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Becoming a conflict competent leader : how you and your organization can manage conflict effectively /

Runde, Craig E., 1951-

Becoming a conflict competent leader : how you and your organization can manage conflict effectively / Craig E. Runde, Tim A. Flanagan. - 1st ed. - San Francisco, CA : Jossey-Bass, c2007. - xvi, 217 p. : ill. ; 24 cm. - The Jossey-Bass business & management series .

"A joint publication of the Jossey-Bass business & management series and the Center for Creative Leadership"--P. [5]. American Window

Includes bibliographical references (p. 195-197) and index.

The what and why of conflict competent leaders -- Understanding conflict dynamics -- Self-awareness, self-control -- Preventing destructive responses to conflict -- Fostering constructive responses to conflict -- Building conflict competent organizations.

0787984701 9780787984700

2006020991


Conflict management--Study and teaching.
Interpersonal conflict--Study and teaching.
Leadership--Psychological aspects--Study and teaching.

HD57.7 / .R86 2007

658.4092