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Human relations for the hospitality industry /

Martin, Robert J., 1927-

Human relations for the hospitality industry / Robert J. Martin and Donald E. Lundberg. - New York : Van Nostrand Reinhold, c1991. - xviii, 299 p. : ill. ; 24 cm.

Includes bibliographical references and index.

0442006764

91109600


Customer relations.
Hospitality industry.
Interpersonal relations.

TX911.3.C8 / M37 1991

647.94/068/8