The effect of customer s perception of relationship quality on the customer retention in the commercial banks in Egypt /
Mohamed Sobhy Ahmed
The effect of customer s perception of relationship quality on the customer retention in the commercial banks in Egypt / Mohamed Sobhy Ahmed ; SupervisedElsayed Abdou Nagy - Cairo : Mohamed Sobhy Ahmed , 2007 - 200P. ; 30cm
Thesis (M.Sc.) - Cairo University - Faculty Of Commerce - Department Of Business Administration
thisresearchinvestigates the relationship quality concept as perceived by retail bank consumers since relationship quality is viewed asan appropriate indicator of relationshipsuccess.in addition there is a lac ; of consensus among researchers in the dimensions of relationship quality
Commercial bank Customers perception Egypt
The effect of customer s perception of relationship quality on the customer retention in the commercial banks in Egypt / Mohamed Sobhy Ahmed ; SupervisedElsayed Abdou Nagy - Cairo : Mohamed Sobhy Ahmed , 2007 - 200P. ; 30cm
Thesis (M.Sc.) - Cairo University - Faculty Of Commerce - Department Of Business Administration
thisresearchinvestigates the relationship quality concept as perceived by retail bank consumers since relationship quality is viewed asan appropriate indicator of relationshipsuccess.in addition there is a lac ; of consensus among researchers in the dimensions of relationship quality
Commercial bank Customers perception Egypt