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Designing a QFD Model to improve product quality /

Malik Gamil Abdelfatah Amin

Designing a QFD Model to improve product quality / Malik Gamil Abdelfatah Amin ; Supervised Lamia Ahmed Shihata - Cairo : Malik Gamil Abdelfatah Amin , 2017 - 85 Leaves : charts , facsimiles ; 30cm

Thesis (M.Sc.) - German University - Faculty of Postgraduate Studies and Scientific Research - Department of Design and Production Engineering

Nowadays, the ever-increasing importance of customer satisfaction is a critical factor that troubles companies across all industrial sectors. Service and governmental organizations also are no exception