Assessment of the quality of health care provided by outpatient services at Theodor Bilharz Research Institute (TBRI)/ (Record no. 79122)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 03377cam a2200349 a 4500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | EG-GiCUC |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20250223032641.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 201206s2020 ua d f m 000 0 eng d |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | EG-GiCUC |
| Language of cataloging | eng |
| Transcribing agency | EG-GiCUC |
| 041 0# - LANGUAGE CODE | |
| Language code of text/sound track or separate title | eng |
| 049 ## - LOCAL HOLDINGS (OCLC) | |
| Holding library | Deposite |
| 097 ## - Thesis Degree | |
| Thesis Level | M.Sc |
| 099 ## - LOCAL FREE-TEXT CALL NUMBER (OCLC) | |
| Classification number | Cai01.11.08.M.Sc.2020.No.A |
| 100 0# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Nouran Ahmed Magdi Elakkad |
| 245 10 - TITLE STATEMENT | |
| Title | Assessment of the quality of health care provided by outpatient services at Theodor Bilharz Research Institute (TBRI)/ |
| Statement of responsibility, etc. | Nouran Ahmed Magdi Elakkad ; Supervised Omneya Rifaat Elmahgoub , Afaf Eayyat , Hend Samy Ibrahim |
| 246 15 - VARYING FORM OF TITLE | |
| Title proper/short title | قياس جودة الرعاية الصحية لخدمات العيادات الخارجية المقدمة بمعهد تيودور بلهارس |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Cairo : |
| Name of publisher, distributor, etc. | Nouran Ahmed Magdi Elakkad , |
| Date of publication, distribution, etc. | 2020 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 146 P . : |
| Other physical details | charts ; |
| Dimensions | 25cm |
| 502 ## - DISSERTATION NOTE | |
| Dissertation note | Thesis (M.Sc.) - Cairo University - Faculty of Medicine - Department of Community Medicine |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | Introduction: Measuring the quality of service is a necessary requirement for enhancing quality of health care because it is an essential part of an effective and efficient health care system. Continuous assessment of patient satisfaction is a mandatory tool that must be taken in to account when making decisions for changing and upgrading services, as it is considered a key component to improve the long-term economic stability of health care institutions. Aim and objectives: To improve the quality of services provided at Theodor Bilharz Research Institute (TBRI) hospital' out-patient clinics by assessing the quality of services at out-patient clinics and assessing patient satisfaction towards the provided services. Subjects and methods: This cross-sectional study was conducted on systematic random sampling of 375 patients attending outpatient clinics of Theodor Bilharz Research Institute (TBRI). Tools used for data collection were an observational checklist for the outpatient department, patient satisfaction questionnaire and retrieval of hospital medical records Results: The functional plan of the OPD, equipment and instruments, access to facility, care of patients, hospital waste management, rights and responsibilities of patients and statistics gained the highest scores, while patient and provider satisfaction surveys and health information system represented the lowest scores. The patient satisfaction level was significantly higher among females, old age groups >50 years, divorced or widowed patients, illiterate patients, manual workers and patients with low socio-economic level. The following quality dimensions (service procedure, doctors, nurses and general satisfaction about services and treatment) significantly influenced patient satisfaction with different outpatient clinics. The linear trend of number of patients attending the selected outpatient clinics showed a marked increase during the previous ten years from year 2009 to 2019 |
| 530 ## - ADDITIONAL PHYSICAL FORM AVAILABLE NOTE | |
| Additional physical form available note | Issued also as CD |
| 653 #4 - INDEX TERM--UNCONTROLLED | |
| Uncontrolled term | Outpatient clinics |
| 653 #4 - INDEX TERM--UNCONTROLLED | |
| Uncontrolled term | Patient satisfaction |
| 653 #4 - INDEX TERM--UNCONTROLLED | |
| Uncontrolled term | Quality of health care |
| 700 0# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Afaf Eayyat , |
| Relator term | |
| 700 0# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Hend Samy Ibrahim , |
| Relator term | |
| 700 0# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Omneya Rifaat Elmahgoub , |
| Relator term | |
| 856 ## - ELECTRONIC LOCATION AND ACCESS | |
| Uniform Resource Identifier | <a href="http://172.23.153.220/th.pdf">http://172.23.153.220/th.pdf</a> |
| 905 ## - LOCAL DATA ELEMENT E, LDE (RLIN) | |
| Cataloger | Amira |
| Reviser | Cataloger |
| 905 ## - LOCAL DATA ELEMENT E, LDE (RLIN) | |
| Cataloger | Nazla |
| Reviser | Revisor |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Koha item type | Thesis |
| Source of classification or shelving scheme | Not for loan | Home library | Current library | Date acquired | Full call number | Barcode | Date last seen | Koha item type | Copy number |
|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | المكتبة المركزبة الجديدة - جامعة القاهرة | قاعة الرسائل الجامعية - الدور الاول | 11.02.2024 | Cai01.11.08.M.Sc.2020.No.A | 01010110082274000 | 22.09.2023 | Thesis | ||
| Dewey Decimal Classification | المكتبة المركزبة الجديدة - جامعة القاهرة | مخـــزن الرســائل الجـــامعية - البدروم | 11.02.2024 | Cai01.11.08.M.Sc.2020.No.A | 01020110082274000 | 22.09.2023 | CD - Rom | 82274.CD |