Includes bibliographical references.

Communication and management of dental patients: Sterling, E. S. Establishing rapport. Till, M. J. and Brearley, L. J. Communicating with children. Rosenberg, H. M. Behavior modification for the child dental patient. Kohlenberg, R. et al. Behavior modification and the management of mentally retarded dental patients. Machen, J. B. and Johnson R. Desensitization, model learning, and the dental behavior of children. Mackenzie, R. S., McCollum, N., and Nicewonger, M. Influencing human behavior in the dental clinic. Discussion questions and exercises.--Management of dental patient anxiety: Chambers, D. W. Managing the anxieties of young dental patients. Adelson, R. and Goldfried, M. R. Modeling and the fearful child patient. Christen, A. G. Improving the child's dental behavior through mental rehearsal. Gale, E. N. and Ayer, W. A. Treatment of dental phobias. Ayer, W. A. Use of visual imagery in needle phobic children. Gordon, D. A., Terdal, L., and Sterling, E. The use of modeling and desensitization in the treatment of a phobic child patient. Discussion questions and exercises.--Motivation of dental patients: Ramirez, A. et al. Use of fear appeals in dental health education. Wentz, F. M. Patient motivation. Albertini, T., Boffa, J., and Kaplis, N. A. A dental health education program in the open classroom. Stachnik, T. and Talsma, E. Oral health practices in children. Talsma, E. M. Contingency management of toothbrushing with an eleven-year-old boy. Discussion questions and exercises.