The effect of customer s perception of relationship quality on the customer retention in the commercial banks in Egypt / Mohamed Sobhy Ahmed ; SupervisedElsayed Abdou Nagy

By:

Mohamed Sobhy Ahmed

Contributor(s):

Elsayed Abdou Nagy []

Language: Eng Publication details: Cairo : Mohamed Sobhy Ahmed , 2007Description: 200P. ; 30cmSubject(s):

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Dissertation note: Thesis (M.Sc.) - Cairo University - Faculty Of Commerce - Department Of Business Administration Summary: thisresearchinvestigates the relationship quality concept as perceived by retail bank consumers since relationship quality is viewed asan appropriate indicator of relationshipsuccess.in addition there is a lac ; of consensus among researchers in the dimensions of relationship quality

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Holdings
Item type	Current library	Home library	Call number	Copy number	Status	Barcode
Thesis	قاعة الرسائل الجامعية - الدور الاول	المكتبة المركزبة الجديدة - جامعة القاهرة	Cai01.05.01.M.Sc.2007.Mo.E (Browse shelf(Opens below))		Not for loan	01010110048132000
CD - Rom	مخـــزن الرســائل الجـــامعية - البدروم	المكتبة المركزبة الجديدة - جامعة القاهرة	Cai01.05.01.M.Sc.2007.Mo.E (Browse shelf(Opens below))	48132.CD	Not for loan	01020110048132000

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Thesis (M.Sc.) - Cairo University - Faculty Of Commerce - Department Of Business Administration

thisresearchinvestigates the relationship quality concept as perceived by retail bank consumers since relationship quality is viewed asan appropriate indicator of relationshipsuccess.in addition there is a lac ; of consensus among researchers in the dimensions of relationship quality

Issued also as CD

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