Thesis (M.Sc.) - Cairo University - Faculty of Physical Therapy - Department of Physical Therapy for Surgery

Back ground: The quality of service delivery has become an important focus of attention for every one employed in health care. This has led to improving services delivery and the patient{u2019}s quality of life. Purpose: To evaluate physical therapy services in burn departments in governmental hospitals of upper Egypt in order to assess areas of weakness as well as areas of strengths to improve the quality of physical therapy services. Methods: 49 physical therapists and 225 patients from burn departments of governmental hospitals of upper Egypt were selected. Evaluation of physical therapy services was measured by comparing it with european core standards of physiotherapy practice. Two tools of european core standards of physiotherapy practice were used. Core standards patient record questionnaire and patient feedback questionnaire. Results: There were a statistical significant difference in the levels of performance between the studied hospitals, level of education, years of experience and the marital status of the physical therapists; also there was significant difference in level of performance between married and single physical therapists. As related to patient feedback questionnaire, there was great significance difference of physical therapy services between outpatients and inpatients. Conclusion; physical therapy services in burn departments in governmental hospitals of upper Egypt need to be improved as it have many areas of weakness and needs to be improved to increase the quality of physical of physical therapy services

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