Investigating the security risks and internal control problems associated with internet banking services : An exploratory study / Ahmed Saad Elsayed Abdelwahed ; Supervised Abdelatty Abdelmonsef Abdelsalam

Thesis (M.Sc.) - Cairo University - Faculty of Commerce - Department of Accounting

This study examines the information security risks that result from adopting Internet Banking (IB) services and examines the existence of adequate IB-related internal controlsin the Egyptian banks. This study provides some insights into the impact of IB services on security risks. In addition, it investigates the existence of adequate legislative, administrative, technological, security, outsourcing, and customer services controls over IB services. To achieve the objectives of this study, a sample of 123 respondents from 20 Egyptian banks providing IB services is used for testingthe research hypotheses. One sample t-test, Mann-Whitney test, and Kruskal-Wallis test are used to test the research hypotheses. Results of the research revealed that adopting IB services has a positive impact on information security risks in Egyptian banks, i.e. adopting IB services increase security risks. Moreover, it was revealed that IB-related internal controls in Egyptian banks are adequate. Further, this study contributes to the literature by revealing that there are no significant differences among perceptions of different respondent groups (risk department members, internal auditors, IT department members, and operations department members) whether in public and private banks regarding the impact of adopting IB services on security risks and regarding the adequacy of IB-related internal controls applied in Egyptian banks

Issued also as CD