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The impact of knowledge management on organizational performance : An empirical study / Salwa Mounir Elkady ; Supervised Abdelazez Hashem

By: Contributor(s): Material type: TextTextLanguage: English Publication details: Cairo : Salwa Mounir Elkady , 2019Description: 189 Leaves : charts ; 30cmOther title:
  • تأثير إدارة المعرفة على الأداء التنظيمى : دراسة تطبيقية [Added title page title]
Subject(s): Available additional physical forms:
  • Issued also as CD
Dissertation note: Thesis (Ph.D.) - Cairo University - Faculty of Commerce - Department of Business Administration Summary: With increasing investments in KM implementations in many organizations, measuring organizational benefits of KM initiatives has become an important agenda among KM practitioners. This study examined the impact of knowledge management on organizational performance using Balanced Scorecard Perspectives and analyzed the critical success factors that could be used to increase success of knowledge management process implementation in organizations. Data collected from 218 manager working in 12 commercial banks operating in Egypt (3 national governmental banks and 9 private banks), showed that there is a significant relation between Knowledge Management Process and knowledge Management Critical Success Factors, furthermore there is significant positive relationship between Knowledge Management Process and organizational performance and finally, there is a significant positive relationship between knowledge management CSFs and organizational performance through their effect on KM process within organizations
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Item type Current library Home library Call number Copy number Status Date due Barcode
Thesis Thesis قاعة الرسائل الجامعية - الدور الاول المكتبة المركزبة الجديدة - جامعة القاهرة Cai01.05.01.Ph.D.2019.Sa.I (Browse shelf(Opens below)) Not for loan 01010110079611000
CD - Rom CD - Rom مخـــزن الرســائل الجـــامعية - البدروم المكتبة المركزبة الجديدة - جامعة القاهرة Cai01.05.01.Ph.D.2019.Sa.I (Browse shelf(Opens below)) 79611.CD Not for loan 01020110079611000

Thesis (Ph.D.) - Cairo University - Faculty of Commerce - Department of Business Administration

With increasing investments in KM implementations in many organizations, measuring organizational benefits of KM initiatives has become an important agenda among KM practitioners. This study examined the impact of knowledge management on organizational performance using Balanced Scorecard Perspectives and analyzed the critical success factors that could be used to increase success of knowledge management process implementation in organizations. Data collected from 218 manager working in 12 commercial banks operating in Egypt (3 national governmental banks and 9 private banks), showed that there is a significant relation between Knowledge Management Process and knowledge Management Critical Success Factors, furthermore there is significant positive relationship between Knowledge Management Process and organizational performance and finally, there is a significant positive relationship between knowledge management CSFs and organizational performance through their effect on KM process within organizations

Issued also as CD

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