Kotler, Philip. Marketing for hospitality and tourism / Philip Kotler, John Bowen, James Makens. - Upper Saddle River, NJ : Prentice Hall, c2003. - xvii, 893 p. : col. ill. ; 26 cm. Includes bibliographical references and index. ISBN: 0130996114 Subjects--Topical Terms: Hospitality industry--Marketing.Tourism--Marketing. LC Class. No.: TX911.3.M3 / K68 2003