Katz, William A.,  1924- <br/><br/>
Reference and online services handbook :  guidelines, policies, and procedures for libraries / 
edited by Bill Katz and Anne Clifford. 
 - New York :  Neal-Schuman,  c1982- 
 - v. [1-2   ] ;  24 cm. 
<br/><br/> Includes indexes.  Vol. 2: edited by Bill Katz. 
<br/><br/>Bibliography: v. 1, p. xxxvi-xxxviii. 
<br/><br/><label>ISBN: </label>0918212499 (v. 1) :    $19.95 
<br/><br/><label>LCCN: </label>81011290 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Bibliographical services--Automation--Handbooks, manuals, etc.<br/>Collection development (Libraries)--Handbooks, manuals, etc.<br/>Online information services--Handbooks, manuals, etc.<br/>Online library catalogs--Handbooks, manuals, etc.<br/>Reference services (Libraries)--United States--Handbooks, manuals, etc.
<br/><br/><label>LC Class. No.: </label>Z711  / .K33 1982