TY - BOOK AU - Smith,Manuel J. TI - When I say no, I feel guilty: how to cope--using the skills of systematic assertive therapy SN - 0803759916 : AV - BF575.A85 S63 PY - 1975///-[2000 ] CY - New York PB - Dial Press KW - Assertiveness training KW - Behavior therapy KW - Popular works KW - Interpersonal relations KW - Verbal behavior N1 - Vol. 2 published by A Train Press and the Institute for Systematic Assertive Training and Human Development; Includes bibliographical references; [1] For everyone -- v. 2. For managers and executives ER -