Futrell, Charles. <br/><br/>
ABC's of relationship selling / 
Charles M. Futrell. 
 - 7th ed. 
 - Boston, Mass. :  McGraw-Hill,  c2003. 
 - xix, 470 p. :  ill., map ;  26 cm. +  1 CD-ROM (4 3/4 in.) 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>0072471549 (pbk. : alk. paper) 
<br/><br/><label>LCCN: </label>2001044780 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Selling.
<br/><br/><label>LC Class. No.: </label>HF5438.25  / .F868 2003 
<br/><br/><label>Dewey Class. No.: </label>658.85