Becoming a conflict competent leader : how you and your organization can manage conflict effectively /
Craig E. Runde, Tim A. Flanagan.
- 1st ed.
- San Francisco, CA : Jossey-Bass, c2007.
- xvi, 217 p. : ill. ; 24 cm.
- The Jossey-Bass business & management series .
"A joint publication of the Jossey-Bass business & management series and the Center for Creative Leadership"--P. [5]. American Window
Includes bibliographical references (p. 195-197) and index.
The what and why of conflict competent leaders -- Understanding conflict dynamics -- Self-awareness, self-control -- Preventing destructive responses to conflict -- Fostering constructive responses to conflict -- Building conflict competent organizations.
0787984701 9780787984700
2006020991
Conflict management--Study and teaching. Interpersonal conflict--Study and teaching. Leadership--Psychological aspects--Study and teaching.