TY - BOOK AU - Runde,Craig E. AU - Flanagan,Tim A. ED - Center for Creative Leadership. TI - Becoming a conflict competent leader: how you and your organization can manage conflict effectively SN - 0787984701 AV - HD57.7 .R86 2007 U1 - 658.4092 22 PY - 2007/// CY - San Francisco, CA PB - Jossey-Bass KW - Conflict management KW - Study and teaching KW - Interpersonal conflict KW - Leadership KW - Psychological aspects N1 - "A joint publication of the Jossey-Bass business & management series and the Center for Creative Leadership"--P. [5]; American Window; Includes bibliographical references (p. 195-197) and index; The what and why of conflict competent leaders -- Understanding conflict dynamics -- Self-awareness, self-control -- Preventing destructive responses to conflict -- Fostering constructive responses to conflict -- Building conflict competent organizations UR - http://www.loc.gov/catdir/toc/ecip0616/2006020991.html UR - http://www.loc.gov/catdir/enhancements/fy0741/2006020991-b.html UR - http://www.loc.gov/catdir/enhancements/fy0741/2006020991-d.html ER -