Selden, Larry. <br/><br/>
Angel customers & demon customers :  discover which is which and turbo-charge your stock / 
 Angel customers and demon customers 
Larry Selden & Geoffrey Colvin. 
 - New York :  Portfolio,  2003. 
 - x, 243 p. :  ill. ;  24 cm. 
<br/><br/>Includes bibliographical references (p. [231]-236) and index. 
<br/><br/><label>ISBN: </label>1591840074 (alk. paper) 
<br/><br/><label>LCCN: </label>2003048203 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations.
<br/><br/><label>LC Class. No.: </label>HF5415.5  / .S449 2003 
<br/><br/><label>Dewey Class. No.: </label>658.8/12