Sonnenburg, Paul. <br/><br/>
Telecourse guide:  Taking the lead  the management revolution / 
 Management :  meeting and exceeding customer expectations, 8th ed.  meeting and exceeding customer expectations.  Taking the lead  the management revolution  The Management revolution 
Paul Sonnenburg, John Allman 
 - 4th ed. 
 - Australia :  Thomson/South-Western,  c2005. 
 - viii, 260 p. ;  27 cm. 
<br/><br/> For use with:Management : meeting and exceeding customer expectations, 8th ed., Warren R. Plunkett, Raymond F. Attner, Gemmy S. Allen. 
<br/><br/><label>ISBN: </label>0324202032 9780324202038 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management.