Measuring service quality in higher education /
قياس جودة الخدمة بالتعليم العالى
Alaa Mohamed Elbedweihy ; Supervised Adel Mohamed Zayed , Osama Abdelkhalik Elansary
- Cairo : Alaa Mohamed Elbedweihy , 2008
- 152 Leaves ; 30cm
Thesis (M.Sc.) - Cairo University - Faculty of Commerce - Department of Business Administration
Service quality has become a predominant part of all advanced organizations̀trategic plans.Devoting time and resources to improve service quality has resulted in more progress and profit in organizations