Alaa Mohamed Elbedweihy

Measuring service quality in higher education / قياس جودة الخدمة بالتعليم العالى Alaa Mohamed Elbedweihy ; Supervised Adel Mohamed Zayed , Osama Abdelkhalik Elansary - Cairo : Alaa Mohamed Elbedweihy , 2008 - 152 Leaves ; 30cm

Thesis (M.Sc.) - Cairo University - Faculty of Commerce - Department of Business Administration

Service quality has become a predominant part of all advanced organizations̀trategic plans.Devoting time and resources to improve service quality has resulted in more progress and profit in organizations



Higher education Service quality Servqual