TY  - GEN
AU  - Alaa Mohamed Elbedweihy
AU  - Adel Mohamed Zayed , 
AU  - Osama Abdelkhalik Elansary , 
TI  - Measuring service quality in higher education / 
PY  - 2008///
CY  - Cairo : 
PB  - Alaa Mohamed Elbedweihy , 
KW  - Higher education
KW  - Service quality
KW  - Servqual
N1  - Thesis (M.Sc.) - Cairo University - Faculty of Commerce - Department of Business Administration; Issued also as CD
N2  - Service quality has become a predominant part of all advanced organizations̀trategic plans.Devoting time and resources to improve service quality has resulted in more progress and profit in organizations
UR  - http://172.23.153.220/th.pdf
ER  -