TY  - BOOK
AU  - Shiba,Shoji
AU  - Walden,David
TI  - Four practical revolutions in management : systems for creating unique organizational capability/ 
SN  - 9781563273889 (alk. paper) :
AV  - HD62.15 .S55 2001
PY  - 2001///
CY  - Cambridge, Mass., New York.
PB  - CRC Press
KW  - Management information systems
KW  - Total quality management
N1  - "Center for Quality Management."; Includes bibliographical references and index
ER  -