Martin, Robert J.,  1927- <br/><br/>
Human relations for the hospitality industry / 
Robert J. Martin and Donald E. Lundberg. 
 - New York :  Van Nostrand Reinhold,  c1991. 
 - xviii, 299 p. :  ill. ;  24 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>0442006764 
<br/><br/><label>LCCN: </label>91109600 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations.<br/>Hospitality industry.<br/>Interpersonal relations.
<br/><br/><label>LC Class. No.: </label>TX911.3.C8  / M37 1991 
<br/><br/><label>Dewey Class. No.: </label>647.94/068/8