TY - BOOK AU - Reader,Bill TI - Audience feedback in the news media T2 - Routledge research in journalism SN - 9781138775336 (hbk) AV - P96.P83 R425 2015 U1 - 302.23 23 PY - 2015/// CY - New York, London PB - Routledge, Taylor & Francis Group KW - Journalism KW - Public opinion KW - Mass media KW - Press N1 - Copy no. (201920) Purchase 2017; Includes bibliographical references and index; Audience comments, the spice of history -- "Packets of letters": audience comments before freedom of the press -- "A sure sign of liberty, and a cause of it": audience feedback and the emergence of the free press -- Commodification of comments: professional bias and gatekeeping of letters to the editor -- Professional journalism's transformation of "a quaint tradition" -- Concerning "crackpots": the media's love-hate relationship with feedback -- "In my opinion ...": commenting as individual agency -- "We, the people ...": commenting as collective action -- Conclusion: Gatekeeping in an age without fences ER -