TY - BOOK AU - Peters,Thomas J. TI - The little big things: 163 ways to pursue excellence SN - 0061894087 (hardback) AV - HD70.U5 P4245 2010 U1 - 658.4/09 22 PY - 2010/// CY - [New York] PB - HarperStudio KW - Excellence KW - United States KW - Industrial management N1 - Includes index UR - www.harpercollins.com/harperimages/isbn/tiff/4/9780061894084.tif ER -