Stamatis, D. H.,  1947- <br/><br/>
Quality assurance :  applying methodologies for launching new products, services, and customer satisfaction / 
D.H. Stamatis. 
 - Boca Raton :  CRC Press/Taylor & Francis Group,  [2016] 
 - 616 p;  24 cm 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9781498728683 (alk. paper) 
<br/><br/><label>LCCN: </label>2015004539 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality assurance.
<br/><br/><label>LC Class. No.: </label>TS156.6  / .S718 2016 
<br/><br/><label>Dewey Class. No.: </label>658.5/62