TY  - BOOK
AU  - Charzinsky,J.(Joachim)
AU  - Lehnert,R.
AU  - Tran-Gia,P.
ED  - International Teletraffic Congress 
TI  - Providing quality of service in heterogeneous environments: proceedings of the 18th International Teletraffic Congress--ITC-18, Berlin, Germany, 31 August-5 September 2003 / 
T2  - eletraffic science and engineering
SN  - 0444514554
PY  - 2003///-
CY  - Amsterdam
PB  - Elsevier
KW  - Telecommunication
KW  - Congresses
KW  - Traffic
N1  -  Includes bibliographical references and index
ER  -