Nabil Ali Ali Ahmed Badran <br/><br/>
Assessment of employee empowerment and its impact upon employee commitment and quality of service offered in five - star hotels in cairo /  
 تقييم تفويض السلطة للعاملين و اثرها على انتماء العاملين وجودة الخدمات المقدمة فى فنادق الخمس نجوم بالقاهرة 
Nabil Ali Ali Ahmed Badran ; Supervised Mahmoud Mahmoud Hewedi , Mohamed Abdelwahab Morsy , Mohamed Kamel Elkurdi 
 - Cairo :   Nabil Ali Ali Ahmed Badran ,   2005 
 - 157 P. :   charts ;   30cm 
<br/><br/>Thesis (M.Sc.) - Cairo University - Elfayoum Branch - Faculty of Tourism and Hotels - Department of Hotel Studies 
<br/><br/> Employee Empowerment has been among the most influential management concepts in hospitality for the past twenty years It is the key to providing super customer service in the ultra - competitive service industry 
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<br/><br/><label>Subjects--Index Terms: </label>Centralization Empowerment TQM