TY - BOOK AU - Manal Abdelkader Abdelfattah AU - Galal Hassan Galal Edeen , TI - An evaluation framework for E- government services / PY - 2010/// CY - Cairo : PB - Manal Abdelkader Abdelfattah , KW - E- government KW - Evaluation KW - Framework N1 - Thesis (Ph.D.) - Cairo University - Faculty of Computers and Information - Department of Information System; Issued also as CD N2 - E- government delivers more than one type of service for a wide variety of users . Each of those users has or her concerns and claims to adopt E- government service . Furthermore the quality of govermental services or functions cannot be fully measured by traditional approaches that emphasize the technical aspects of evaluation but rather has to be evaluated according to groups of stakeholders' perspectives concerns and requirements UR - http://172.23.153.220/th.pdf ER -