Alyaa Mohamed Elsaid <br/><br/>
Assessment of performance of family health service providers in some units in Qaliubiya /  
 تقييم أداء العاملين ببعض وحدات طب الاسرة بالقليوبية 
Alyaa Mohamed Elsaid ; Supervised Laila Mahmoud Kamel , Salma Fouad Dowara , Maha Abdelrahman Mowafy 
 - Cairo :   Alyaa Mohamed Elsaid ,   2013 
 - 121p. :   charts ;   25CM 
<br/><br/>Thesis (M.Sc.) - Cairo University - Faculty of Medicine - Department of Family Medicine 
<br/><br/> Primary health care (PHC) can be considered the first contact between the patient and the health care system . Objective : To assess the different aspects of primary health care services assess their satisfaction and assess customer satisfaction level . Results : Scores ranged from 80.3% achieved by almarkez altebi to 72.2 % which was achieved by kafr tohoria family health unit 
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<br/><br/><label>Subjects--Index Terms: </label>Assessment of performance  Client satisfaction  Qaliubiya governorate