TY - BOOK AU - Alyaa Mohamed Elsaid AU - Laila Mahmoud Kamel , AU - Maha Abdelrahman Mowafy , AU - Salma Fouad Dowara , TI - Assessment of performance of family health service providers in some units in Qaliubiya / PY - 2013/// CY - Cairo : PB - Alyaa Mohamed Elsaid , KW - Assessment of performance KW - Client satisfaction KW - Qaliubiya governorate N1 - Thesis (M.Sc.) - Cairo University - Faculty of Medicine - Department of Family Medicine; Issued also as CD N2 - Primary health care (PHC) can be considered the first contact between the patient and the health care system . Objective : To assess the different aspects of primary health care services assess their satisfaction and assess customer satisfaction level . Results : Scores ranged from 80.3% achieved by almarkez altebi to 72.2 % which was achieved by kafr tohoria family health unit UR - http://172.23.153.220/th.pdf ER -