A simulation based study for improving emergency department performance during overcrowding /
دراسة تستند على المحاكاة لتحسين أداء قسم الطوارئ خلال الازدحام
Nemat Ahmed Hussein ; Supervised Bassel Sobhi Tawfiq , Tamer Farouk Abdalmagid , Bassem Ouda
- Cairo : Nemat Ahmed Hussein , 2014
- 149 P. : plans ; 30cm
Thesis (M.Sc.) - Cairo University - Faculty of Engineering - Department of Systems and Biomedical Engineering
The current study proposes a methodology that combines six - sigma with computer - based simulation to analyze and direct improvement decisions that target the reduction of overcrowding in ED. The six sigma methodology, based on the define, measure, analyze, Improve, and control (DMAIC) format, is used to analyze the ED overcrowding problem. Simulation is used as a tool for implementing the analyze and Improve phases of the six - sigma methodology; where it is used to identify, evaluate and recommend potential measures to reduce ED overcrowding and study the effect of medical equipment availability, breakdown and technology on ED performance. A case study is presented to demonstrate the proposed methodology, and to show its effectiveness in proposing resource and process based modifications that can significantly reduce overcrowding, and consequently increase patient throughput and reduce length of stay