Sara Mohamed Mostafa Mohamed Ahmed Hamed

The future servicescape for Egyptian private hospitals : Application of transformative service research and evidence-based design / Sara Mohamed Mostafa Mohamed Ahmed Hamed ; Supervised Noha Elbassiouny , Anabel TernÄ—s - Cairo : Sara Mohamed Mostafa Mohamed Ahmed Hamed , 2016 - 720 Leaves : facsimiles ; 30cm

Thesis (Ph.D.) - German University - Faculty of Postgraduate Studies and Scientific Research - Department of Management Marketing

Purpose of the study: The main purpose of this study is to combine the two fields of transformative service research (TSR) and evidence-based design (EBD) to improve in-patient welibeing within hospitals. An interdisciplinary approach was taken to fill the research gaps under TSR an EBD. This study presents an unprecedented work as the relation between the two fields of TSR an EBD was not tested before in the literaturs. Research design and methodology: An empirical approach was taken to answer the research questions and hypotheses in relation to improving in-patient wellbeing

Evidence-based design Services Marketing Transformative service research