Malik Gamil Abdelfatah Amin
Designing a QFD Model to improve product quality /
Malik Gamil Abdelfatah Amin ; Supervised Lamia Ahmed Shihata
- Cairo : Malik Gamil Abdelfatah Amin , 2017
- 85 Leaves : charts , facsimiles ; 30cm
Thesis (M.Sc.) - German University - Faculty of Postgraduate Studies and Scientific Research - Department of Design and Production Engineering
Nowadays, the ever-increasing importance of customer satisfaction is a critical factor that troubles companies across all industrial sectors. Service and governmental organizations also are no exception