TY - BOOK AU - Rbab Mohamed Abdelfattah Ali Kamel AU - Hegazy Zaher , TI - Applying excellence models to enhance the performance of educational institutions : : Case study / PY - 2018/// CY - Cairo : PB - Rbab Mohamed Abdelfattah Ali Kamel , KW - TQM Total Quality Management KW - EFQM European Foundation of Quality Management KW - ISO International Quality Standards N1 - Thesis (M.Sc.) - Cairo University - Institute of Statistical Studies and Research - Department of Statistical Quality Control and Quality Assurance; Issued also as CD N2 - This study aims to assess the applying of the excellence models criteria as a case study in an educational institution certified in Egypt. In this work the excellence models criteria were applied in which the performance of educational organization is evaluated, analyzed and discussed and the strengths and weaknesses identified. A questionnaire is developed and used for data collection from a sample population of 108 respondents, which represent the population of the staff and employees. The questionnaire which includes the excellence models criteria is divided into different parts for better collection of information about all aspects. The researcher adapted a descriptive analytical approach and the data collected by a questionnaire based on the items of the excellence models criteria, and analyzed by using SPSS UR - http://172.23.153.220/th.pdf ER -