Effective sales force automation and customer relationship: a focus on selection and implementation / Raj Agnihotri , Adam A Rapp
Material type: TextPublication details: New York : Business Expert Press, 2010 Description: 113 p. : ill. ; 23 cmISBN:- 9781606491270
Item type | Current library | Home library | Call number | Copy number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|---|---|
Books | قاعة الكتب - الدور الثاني | المكتبة المركزبة الجديدة - جامعة القاهرة | 658.8100285 A273 (Browse shelf(Opens below)) | C.1 | Available | 01000110205526000 |
Includes bibliographical references (p.103-113) and index
Outlines the important steps that must be considered and adhered to when implementing sales force technology. Perhaps the most important aspect covered in this book is that technology usage is both a strategy and a tool, so the book outlines both strategic considerations as well as implementation
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