The impact of planned change management on the adoption of e-learning practices toward enhancing organizational performance / Heba Tawfik Elhoussieny ; Supervisied Ahmed Fahmy Galal

Thesis (Ph.D.) - Cairo University - Faculty of Commerce - Department of Business Administration

Dealing with adoption of new technologies such as e-learning, in order to enhance organization performance requires employee's preparation for such a change. Acceptance and execution of the required change is important for the role of e-learning technologies to be effective and efficient, this depends entirely on the thinking and behavior of the users. Change is the driving power of progress, but peoples{u2019} reactions to change are often irrational, suspicious and sometimes defensive. Thus, managing resistance to change for the acceptance of new technologies is an essential part for organization performance and improvement. E-learning on the other hand ,play an important role in enhancing organizations intellectual capital, that is skills, experience and knowledge of its workforce and have a major impact on organizational performance, creating a challenge for organizations to develop learning policies to ensure staff awareness, skills, and knowledge remain relevant and up-to-date, as the value of intellectual capital declines over time, due to many reasons including : changes in technologies, governmental and social change, an undeniably complex business environment , and the need to manage hug amount of data and information .(Epic, 2014)

Issued also as CD