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	1.	Image from Amazon.com Image from OpenLibrary	Strategic customer care : An evolutionary approach to increasing customer value and profitability / Stanley A. Brown. by Brown, Stanley A, 1946- Material type: Text; Format: print ; Literary form: Not fiction Publication details: Toronto : John Wiley & Sons Canada, c1999 Availability: Items available for loan: قاعة الكتب - الدور الثاني (1)Location, call number: 658.812 B8799. Place hold Save to lists Add to cart (remove)
	2.	Image from Amazon.com Image from OpenLibrary	AMA handbook for customer satisfaction / Alan Dutka. by Dutka, Alan F American Marketing Asoociation Material type: Text; Format: print ; Literary form: Not fiction Publication details: Lincolnwood, Ill. : NTC Business Books, 1994 Availability: Items available for loan: قاعة الثقاقات الاجنبية - الدور الثالث (1)Location, call number: 658.812 D976 Am.W.. Place hold Save to lists Add to cart (remove)

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