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	1.	Image from OpenLibrary	Customer relationship management in call centers / Shimaa Salem Abdelghafar Salem ; Supervised Abdelhadi N. Ahmed by Shimaa Salem Abdelghafar Salem Abdelhadi Nibeh Ahmed [] Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Language: English Publication details: Cairo : Shimaa Salem Abdelghafar Salem , 2015 Dissertation note: Thesis (M.Sc.) - Cairo University - Institute of Statistical Studies and Research - Department of Mathematical Statistics Other title: إدارة علاقات العملاء فى مراكز الاتصال Online resources: Click here to access online Availability: Items available for reference: قاعة الرسائل الجامعية - الدور الاول: Not for loan (1)Location, call number: Cai01.18.03.M.Sc.2015.Sh.C. مخـــزن الرســائل الجـــامعية - البدروم: Not for loan (1)Location, call number: Cai01.18.03.M.Sc.2015.Sh.C. Save to lists Add to cart (remove)
	2.	Local cover image Image from OpenLibrary	Accreditation impact on enhancing customer relationship management and the organizational performance in egypt : Case study / By Marwa Mohamed Abd Al Aziz Al Mowafy; Supervisor Prof. Dr. El-Sayed Ahmed El-Sherpieny, Prof. Dr. Lobna Eid Mohamed Al Tyeb, Dr. Basma Ezzat Hassan Mohammed. by Marwa Mohamed Abd Al Aziz Al Mowafy [preparation.] El-Sayed Ahmed El-Sherpieny [thesis advisor.] Lobna Eid Mohamed Al Tyeb [thesis advisor.] Basma Ezzat Hassan Mohammed [thesis advisor.] Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Language: English Summary language: English, Arabic Producer: 2023 Dissertation note: Thesis (Ph.D)-Cairo University, 2023. Other title: تأثير الاعتماد في المنظمات علي تحسين ادارة علاقات العملاء والأداء في مصر : دراسة حالة / Availability: Items available for reference: قاعة الرسائل الجامعية - الدور الاول: Not for loan (1)Location, call number: Cai01.18.06.Ph.D.2023.Ma.A.. Save to lists Add to cart (remove)