000 00962cam a2200289 a 4500
008 910125s1991 nyua b 001 0 eng
010 _a 91109600
020 _a0442006764
040 _aDLC
_cDLC
_dDLC
050 0 0 _aTX911.3.C8
_bM37 1991
082 0 0 _a647.94/068/8
_220
092 0 4 _a647.94068
_bM3828
_221
099 _a04
_a647.94068 M3828
100 1 _aMartin, Robert J.,
_d1927-
245 1 0 _aHuman relations for the hospitality industry /
_cRobert J. Martin and Donald E. Lundberg.
260 _aNew York :
_bVan Nostrand Reinhold,
_cc1991.
300 _axviii, 299 p. :
_bill. ;
_c24 cm.
504 _aIncludes bibliographical references and index.
650 0 _aCustomer relations.
650 0 _aHospitality industry.
650 0 _aInterpersonal relations.
700 1 _aLundberg, Donald E.
902 _a1
905 _aAmro L
_eCat.
942 _2ddc
_cBK
999 _aJamal
_eRev
_c141682
_d141682