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008 | 140816s2013 ua f m 000 0 eng d | ||
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_aEG-GiCUC _beng _cEG-GiCUC |
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041 | 0 | _aeng | |
049 | _aGift | ||
097 | _aM.Sc | ||
099 | _aCai01.34.M.Sc.2013.Yo.D | ||
100 | 0 | _aYousra Magdy Mohamed Hosny | |
245 | 1 | 0 |
_aDeveloping a quality scale for E-government services in Egypt / _cYousra Magdy Mohamed Hosny ; Supervised Ralf Klischewski |
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_aCairo : _bYousra Magdy Mohamed Hosny , _c2013 |
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_a125 Leaves ; _c30cm |
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502 | _aThesis (M.Sc.) - German University - Faculty of Postgraduate Studies and Scientific Research - Department of Technology - Based Management | ||
520 | _aA critical element in the evolution of governmental services through the internet is the development of websites that better serve the citizens' needs. To deliver superior service quality, governments need means for assessing the quality of such services. Therefore, this thesis is set out to develop, validate, and apply a scale that measures users' perceptions about the quality of the Egyptian e - government services | ||
700 | 0 |
_aRalf Klischewski , _eSupervisor |
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856 | _uhttp://172.23.153.220/th.pdf | ||
905 |
_aNazla _eRevisor |
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_aSamia _eCataloger |
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_2ddc _cTH |
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_c46880 _d46880 |