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Customer service intelligence : perspectives for human resources and training / Lynn Van Der Wagen.
Material type:
TextPublication details: Oxford ; Burlington, MA : Butterworth-Heinemann, 2008.Description: xx, 187 p. : ill. ; 25 cmISBN: - 075068190X (pbk.)
- 9780750681902 (pbk.)
- 658.812 22
- HF5415.5 .V3543 2008
| Item type | Current library | Home library | Call number | Copy number | Status | Barcode | |
|---|---|---|---|---|---|---|---|
Books
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مخزن الكتب - البدروم | المكتبة المركزبة الجديدة - جامعة القاهرة | 658.812 V2287 Store (Browse shelf(Opens below)) | C.1 | Available | 01000110194630000 |
Includes bibliographical references and index.
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