Thesis (M.Sc.) - Cairo University - Faculty of Nursing - Department o f Nursing Services Administration

Background: Emotional intelligence of head nurses has been used by the administrative authorities in many workplaces to explain issues related to job satisfaction, performance, and absenteeism. Emotional intelligence is proposed as an important predictor of key organizational outcomes including job satisfaction. Aim: the current study assesses the relationship between head nurses emotional intelligence and staff nurses' job satisfaction. Design A descriptive correlational design was utilized.Setting: The current study was conducted in inpatient departments at New Kasr EL-Aini Teaching Hospital at Cairo University. Subjects: Study sample composed of two groups as follows first group a convenient head nurses who were working in inpatient departments at New Kaser EL-Aini Teaching Hospital; their number was (30). The second group was all staff nurses in the same departments; their number was (350) staff nurse.Tools: Data was collected by using two tools: The first tool was emotional intelligence questionnaire and the second tool was job satisfaction questionnaire. Results: There was a high level of emotional intelligence among head nurses with a mean percent (84.5%) as well as there was a moderate level of job satisfaction among staff nurses with a mean percent (65.7%). Conclusion: There was a positive relationship between head nurses emotional intelligence and staff nurses' job satisfaction

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