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Designing conflict management systems: a guide to creating productive and healthy organizations /

Costantino, Cathy A., 1955-

Designing conflict management systems: a guide to creating productive and healthy organizations / Cathy A. Costantino, Christina Sickles Merchant ; foreword by William L. Ury. - 1st ed. - San Francisco : Jossey-Bass Publishers, c1996. - xx, 252 p. ; 24 cm. - The Jossey-Bass conflict resolution series .

Includes bibliographical references (p. 245-246) and index.

ISBN: 0787901628 (alk. paper)

LCCN: 95036410

Subjects--Topical Terms:
Conflict management.

LC Class. No.: HD42 / .C68 1996

Dewey Class. No.: 658.4

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Designing conflict management systems: a guide to creating productive and healthy organizations /