The impact of incentivizing participation in voluntary green programs on service satisfaction / (Record no. 77722)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 03154cam a2200325 a 4500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | EG-GiCUC |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20250223032557.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 200913s2020 ua hd f m 000 0 eng d |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | EG-GiCUC |
| Language of cataloging | eng |
| Transcribing agency | EG-GiCUC |
| 041 0# - LANGUAGE CODE | |
| Language code of text/sound track or separate title | eng |
| 049 ## - LOCAL HOLDINGS (OCLC) | |
| Holding library | Deposite |
| 097 ## - Thesis Degree | |
| Thesis Level | M.Sc |
| 099 ## - LOCAL FREE-TEXT CALL NUMBER (OCLC) | |
| Classification number | Cai01.05.01.M.Sc.2020.De.I |
| 100 0# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Deema Abdallah Bazaraa |
| 245 14 - TITLE STATEMENT | |
| Title | The impact of incentivizing participation in voluntary green programs on service satisfaction / |
| Statement of responsibility, etc. | Deema Abdallah Bazaraa ; Supervised Abeer Mahrous , Mohamed Elsharnouby |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Cairo : |
| Name of publisher, distributor, etc. | Deema Abdallah Bazaraa , |
| Date of publication, distribution, etc. | 2020 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 137 Leaves : |
| Other physical details | charts , facimiles ; |
| Dimensions | 30cm |
| 502 ## - DISSERTATION NOTE | |
| Dissertation note | Thesis (M.Sc.) - Cairo University - Faculty of Commerce - Department of Business Administration |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | Purpose: The purpose of this research is to examine the effect of participation in green programs on warm glow and satisfaction and how incentivizing participation can play a moderating role. Design/methodology/approach: Two pilot studies and three experimental studies were carried out. One pilot study aimed at determining what amount of incentive is considered to be low or high while the other aimed at testing the experiments on a small scale before carrying them out on a large scale. Regarding the experiments, the first study aimed at examining the effect of green program participation on warm glow and how warm glow mediates the relationship between participation in voluntary green programs and satisfaction.The second and third studies aimed at examining how manipulating the type and level of incentives can affect the relationship between participation in voluntary green programs, warm glow and satisfaction. Data were tested and analyzed using SPSS and PROCESS macro. Findings: This research finds that compared to green programs using no incentive, green programs using low self-benefiting incentive decrease satisfaction among the green program{u2019}s participants group while increase satisfaction among the green program{u2019}s non-participants group. Green programs using high self-benefiting incentive increase satisfaction among the green program{u2019}s participants group as well as the green program{u2019}s non-participants group.Green programs using low other-benefiting incentive increase satisfaction among the green program{u2019}s participants group while decrease satisfaction among the green program{u2019}s non-participants group. Green programs iv using high other-benefiting incentive increase satisfaction among the green program{u2019}s participants group while decrease satisfaction among the green program{u2019}s non-participants group. Using low or high other-benefiting incentives in green programs produces similar results in terms of satisfaction level among both groups |
| 530 ## - ADDITIONAL PHYSICAL FORM AVAILABLE NOTE | |
| Additional physical form available note | Issued also as CD |
| 653 #4 - INDEX TERM--UNCONTROLLED | |
| Uncontrolled term | Green marketing |
| 653 #4 - INDEX TERM--UNCONTROLLED | |
| Uncontrolled term | Green programs |
| 653 #4 - INDEX TERM--UNCONTROLLED | |
| Uncontrolled term | Warm glow |
| 700 0# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Abeer Mahrous , |
| Relator term | |
| 700 0# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Mohamed Elsharnouby , |
| Relator term | |
| 856 ## - ELECTRONIC LOCATION AND ACCESS | |
| Uniform Resource Identifier | <a href="http://172.23.153.220/th.pdf">http://172.23.153.220/th.pdf</a> |
| 905 ## - LOCAL DATA ELEMENT E, LDE (RLIN) | |
| Cataloger | Nazla |
| Reviser | Revisor |
| 905 ## - LOCAL DATA ELEMENT E, LDE (RLIN) | |
| Cataloger | Shimaa |
| Reviser | Cataloger |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Koha item type | Thesis |
| Source of classification or shelving scheme | Not for loan | Home library | Current library | Date acquired | Full call number | Barcode | Date last seen | Koha item type | Copy number |
|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | المكتبة المركزبة الجديدة - جامعة القاهرة | قاعة الرسائل الجامعية - الدور الاول | 11.02.2024 | Cai01.05.01.M.Sc.2020.De.I | 01010110081526000 | 22.09.2023 | Thesis | ||
| Dewey Decimal Classification | المكتبة المركزبة الجديدة - جامعة القاهرة | مخـــزن الرســائل الجـــامعية - البدروم | 11.02.2024 | Cai01.05.01.M.Sc.2020.De.I | 01020110081526000 | 22.09.2023 | CD - Rom | 81526.CD |