@book{116857,
	author = {Verderber, Rudolph F. and Berryman-Fink, Cynthia,},
	title = {Communicate! /},
	publisher = {Thomson/Wadsworth,},
	year = {c2008.},
	address = {Belmont, CA :},
	edition = {12th ed.},
	note = {Includes folded skill builders chart bound in preceding t.p.}
}