TY  - BOOK
AU  - Howe,Roger J.
AU  - Gaeddert,Dee
AU  - Howe,Maynard Alfred
TI  - Quality on trial
SN  - 0963293907 (bound)
AV  - HD62.15 .H688 1992
U1  - 658.562 20
PY  - 1992///
CY  - St. Paul, Minn.
PB  - West Pub. Co.
KW  - Customer relations
KW  - Quality assurance
KW  - Total quality management
N1  - Includes bibliographical references and index
ER  -