Steger, Jim. <br/><br/>
Working with Microsoft Dynamics CRM 4.0 / 
Jim Steger, Mike Snyder. 
 - 2nd ed. 
 - xxi, 615 pages :  illustrations ;  23 cm. 
<br/><br/> In earlier edition, Mike Snyder's name appears as first author.  Includes index. 
<br/><br/>Bibliography: pages 607-615. 
<br/><br/><label>ISBN: </label>9780735623781 0735623783 
<br/><br/><label>LCCN: </label>2008920564 
<br/><br/><label>Subjects--Uniform Titles: </label><br/>Microsoft CRM.
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations--Data processing.<br/>Relationship marketing.
<br/><br/><label>Dewey Class. No.: </label>658.8  / St329