Service management effectiveness : balancing strategy, organization and human resources, operations, and marketing / David E. Bowen, Richard B. Chase, Thomas G. Cummings, and associates.

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TextSeries: The Jossey-Bass management seriesPublication details: San Francisco : Jossey-Bass, 1990.Edition: 1st edDescription: xxviii, 414 p. : ill. ; 24 cmISBN:

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Holdings
Item type	Current library	Home library	Call number	Copy number	Status	Barcode
Books	قاعة الثقاقات الاجنبية - الدور الثالث	المكتبة المركزبة الجديدة - جامعة القاهرة	658 B7862 Am.W. (Browse shelf(Opens below))	C.1	Available	01000110200734000

Includes bibliographical references and indexes.

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